Email & Phone Support
Support can be expensive! We are experts in helping clients lower costs with cloud-based call centers and ticket resolution software so your business can provide your customers with support 24/7.
With Email & Phone Support we can help businesses of all sizes save money by utilizing our resources and combining them with our other solutions such as Remote Work solutions and Talent Acquisition. We help businesses figure out the busiest times and most frequently used email accounts to delegate the support work so you can focus on getting clients and growing your business.
How Can We Help You?
We offer quality candidates
We know that the first thing with staffing and outsourcing is quality loss. That's why test for different quality factors. All of our applicants go through different Quality Checks & Measures to ensure we only hire the best. We have tools to find qualified applicants who fit your requirements and team culture.
Our hiring team will send Resumes, Interviews, and/or Scorecards so you can choose qualified and talented applicants based of various skills and assessments. With the right quantity and quality of staff, your company will grow and exceed its targets. Click here to get connected
We increase customer loyalty
Customer service sits at the core of your business and it aims to provide quality service that leaves your customers feeling valued and respected. Having a good support team is just one of the very many ways your business can have successful customer service.
With good customer support, you can increase the loyalty of your customers. When your customers feel safe and respected, they will stop by more frequently which increases the odds of them more purchasing goods or services. Click here to get connected
We save you time
Calls and emails can be distracting, however you must attend to your customers. If they don't feel heard, then they will leave and find another business to work with. All these calls and emails take precocious time and energy away from you.
Our phone and email support will help you allocate time to grow your company. We can organize your email inbox and enable automations so you can focus on growing your business and not responding to emails. Click here to get connected
Client Brief
LNM Technologies specializes in developing Trucking Management System (TMS) software for transportation companies.
Discounts
We have quality support teams & are able to offer quantity discounts when it comes to creating large teams.
Relationships
When your business treats its customers well they will write reviews & leave testimonials as free advertising for you.
Savings
We have been able to save this companies president on average 7.8 to 15.3 hours per week using our cloud support teams.
Why You Need Alic Consulting To Help With Email & Phone Support
While customer support is the way to go to empower your customer service for better sales, implementing it can often be very costly. You have to invest a lot of time and resources to allow your business to stand out amongst your competition, maintain a positive reputation among your future customers, and encourage existing customers to purchase from your business again. Click here to get connected
Our strategy is built on cost reduction, process efficiency, automations, and your organizations mission and values.
Together, we can design and execute a communication strategy that's perfect for your business needs and growth.
Our expertise with cloud-based call centers and email ticket resolution software makes transitions easy.
Lets ensure your users and customers have uninterrupted workflows by providing them with support 24/7 .
We conduct job impact analyses for customer service roles to see who or what adds success to your business.
Upgrade your current support by adding automations and cloud services to reduce your team stress.
We understand that support can be expensive and time consuming, but we know your company needs it. Take action with Alic Consulting's low cost support so you as a CEO can spend more of your time growing your business instead of responding to emails.
How Do I Get Started?
1st step we meet to identify bottlenecks in your process. FREE CONSULTATION
2nd step we analyze process and collaborate solutions to problems. PROPOSAL
Motivated individuals will receive a FREE GROWTH PLAN to business success.
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We as business consultants are responsible for improving your company by assessing the problems, weaknesses, or bottlenecks. In Return, we provide great customer service and recommend business solutions to help improve your companies' operations and profits. We know that business can be difficult, and every client will have their own challenges. That’s why our small to medium sized Business-to-Business consulting solutions are SIMPLE. We can help Start, Incorporate, Manage, Plan, Lead, and Execute.